BSBHRM513 Manage workforce planning

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BSBHRM513 Manage workforce planning

Assessment Information

The assessment tasks for BSBHRM513 Manage workforce planning are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.

Analyse: when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.

Compare: when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.

Contrast: when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.

Describe: when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.

Discuss: when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.

Evaluate: when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine: when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.

Explain: when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify: when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.

List: when a question asks you to list something, this means that you are asked to briefly state information in a list format.

Outline: when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.

Summarise: when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.

Assessment Task 1 Instructions as provided to students

Provide answers to all of the questions below:

  • Explain how the ABS Labour Force Survey can be used by an organisation to assist in workforce planning. 说明组织如何使用ABS劳动力调查来协助劳动力规划。
  • Outline the purpose of the Labour Market Information Portal and give two examples of information included in the Portal that can assist with workforce planning.概述劳动力市场信息门户的目的,并举例说明门户中包含的两个信息,这些信息可以帮助进行劳动力规划。
  • Explain the purpose of the National Skill Needs List and how it can be used for workforce planning.说明国家技能需求清单的目的以及如何将其用于劳动力计划。
  • Outline the key provisions of the Fair Work Act 2009.概述《 2009年公平工作法》的关键条款。
  • Outline the minimum entitlements of National Employment Standards that have to be provided to all employees. 概述必须向所有员工提供的国家就业标准的最低权利。
  • Explain the purpose of enterprise agreements.说明企业协议的目的。
  • Explain the use of modern awards in workplaces.说明在工作场所使用现代奖励的情况。
  • Identify at least two examples of modern awards using the Fair Work Ombudsman website. Write down the name of the award and the minimum wages under the award and minimum working hours.使用Fair Work Ombudsman网站确定至少两个现代奖项示例。 写下奖励的名称以及奖励下的最低工资和最低工作时间。
  • Outline the role of trade unions in the Australian work relations system and indicate whether employees are required to join a union. 概述工会在澳大利亚工作关系系统中的作用,并指出是否要求雇员加入工会。
  • Outline the role of the Fair Work Commission in Australia’s national workplace relations system.概述公平工作委员会在澳大利亚国家工作场所关系系统中的作用。
  • List two sources of expert advice that could be used when seeking industrial relations advice. Include the name of the organization and the services they provide. 列出在寻求劳资关系建议时可以使用的两种专家建议的来源。 包括组织名称及其提供的服务。
  • Describe the purpose of the labour force participation rate and how it can assist in analysing the labour force.描述劳动力参与率的目的以及它如何有助于分析劳动力。
  • Describe the purpose of the employment to population rate and how it can assist in analysing the labour force.描述就业的目的与人口比率,以及它如何有助于分析劳动力。
  • Outline two commonly used forecasting models that can assist with identifying future workforce needs. 概述两个常用的预测模型,这些模型可以帮助确定未来的劳动力需求。

Assessment Task 2: Develop a workforce plan project

Task summary

This assessment task requires you conduct research and develop a workforce plan for King Edward VII College. You will also be required to communicate the rationale for, as well as objectives of, the plan to the CEO.

This assessment is to be completed in the simulated work environment in the RTO.

Required

  • Access to textbooks/other learning materials
  • Computer with Microsoft Office and internet access
  • Strategic and Operational Plan
  • Workforce Information 2018
  • Workforce Action Plan Template
  • Access to a meeting space and roleplay participant (the assessor)

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Email with Workforce Action Plan attached
  • Email with Revised Workforce Action Plan attached

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 2 Instructions as provided to students

Complete the following activities:

Carefully read the following scenario.

King Edward VII College was established in 2010. The College is based in the Melbourne CBD and it offers a range of courses in management, marketing, human resources and international business. It currently has around 500 students enrolled across all of its courses.

The College is very popular due to its competitive pricing structure, innovative teaching methods and state of the art facilities.

Due to its success, the College plans to establish two additional campuses, one in Brisbane and one in Sydney. The Brisbane campus will commence in October 2020 and Sydney in early 2021. Campus locations are already in place, with the process being overseen mainly by the CEO and Finance Manager. No staff have been employed as yet, but it is anticipated that each campus will require a receptionist, a student services officer and 4 trainers.

All other staff functions will be completed by existing staff at the Sydney campus until such time as student numbers increase substantially.

It is anticipated that maximum student numbers at the new campuses will be up to 50 students per campus.

The College currently employs 24 staff members. That includes the CEO, a Marketing Manager and a Marketing Assistant, Human Resources Manager, Finance Manager, Administration Manager, Office Assistant, Receptionist, Academic Manager, Student Services Officer and approximately 14 trainers.

Information about the staff, including employment status, age, gender and cultural background is provided in Workforce Information 2018.

All staff are employed via individual contracts, and there is no enterprise agreement in place.

  1. Research workforce requirements.

Review the scenario information, as well as the Strategic and Operational Plan and Workforce Information 2018.

Identify sources of information that you can use to research workforce supply in the education sector as in the scenario information and as indicated below.

Make notes in relation to:

  • The organisation’s requirements for a skilled and diverse workforce as reflected in its strategic objectives.
  • Workforce issues as identified in the Strategic Plan and that must be reflected in workforce objectives.
  • Workforce objectives that are required to meet the overall strategic objectives.
  • Workforce characteristics of King Edward VII College staff, including employment status, age, gender and culture.
  • Assessment of staff turnover rate and whether the rate is acceptable or not.
  • Factors affecting workforce supply, including economic conditions, industry trends, skills and labour shortages, unemployment rate and competition for workers. Your analysis should be both general, as well as specific to the education sector within which King Edward VII College operates.
  • The industrial relations framework that applies to King Edward VII College workforce.

Your notes should be comprehensive, as you will need to use them to complete the workforce plan template that you have been provided with.

  1. Develop a workforce action plan.

Using your research and the notes that you have made, develop your workforce plan.

The workforce plan that you develop must address:

  • Purpose of the workforce plan
  • Strategic objectives and key workforce requirements
  • External environment analysis to identify external factors that impact on the company and its workforce
  • Industrial relations relating to the education and training industry, as well as King Edward VII College
  • Analysis of current workforce characteristics and profile using workforce information provided.
  •  Future workforce needs
  • Gap analysis to identify the gaps between future workforce need and existing workers
  • Workforce plan objectives, including attracting and retaining skilled staff and workforce diversity and cross-cultural management.
  • Key workforce plan issues and actions.
  •  Communication and consultation strategy to assist with organisational changes.
  • Contingency plans so as to ensure that the organization can access skilled labour in the event of unplanned events.

Use the Workforce Action Plan Template to guide your work.

  1. Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment, seek their feedback and for the place, date and time of a meeting to discuss it.

Attach your workforce action plan to the email.

  1. Meet with the CEO to establish agreement on workforce action plan.

This part of the assessment requires you to meet with the CEO (roleplayed by your assessor) to discuss the workforce plan you have developed and seek their input.

Print off a copy of your workforce action plan to take with you to the meeting.

Take notes on the CEO’s feedback, as you will be expected to update your action plan with this in the next activity.

Before concluding the meeting, ensure that you have the CEO’s approval and endorsement of your plan.

You should gain their agreement and support for the plan’s objectives and proposed performance indicators.

During the meeting, demonstrate effective communication skills including:

  • Speaking clearly and concisely
  • Using non-verbal communication to assist with understanding
  • Asking questions to identify required information
  • Responding to questions as required
  • Using active listening techniques to confirm understanding
  1. Revise the Workforce Action Plan.

Update your Workforce Action Plan, incorporating the CEO’s feedback from the meeting.

Name this document Revised Workforce Action Plan.

  1. Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the meeting and the contents of the attachment, and seek their approval.

Attach your revised workforce action plan to the email.

  1. Send an email to all staff (your assessor).

The final part of the assessment requires to you send your final Workforce Action Plan to the CEO and to all staff. Assume that this is part of your strategy to assisting staff to deal with organisational change so you should ensure that you clearly communicate the benefits of the Workforce Action Plan and summarise changes that will occur.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

Attach your Final Workforce Action Plan to the email.

Assessment Task 2 Checklist

Assessment Task 3: Diversity objectives implementation project

Task summary

In this assessment task, you are required to review initiatives in the Workforce Plan for King Edward VII College relating to recruitment and diversity. You will also assist the College in being recognized as an employer of choice, and implement the required actions.

This assessment is to be completed in the simulated work environment in the RTO.

Required

  • Access to textbooks/other learning materials
  • Computer with Microsoft Office and internet access
  • Recruitment, Selection and Induction Policy and Procedure

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Email with updated Recruitment, Selection and Induction Policy and Procedures
  • Email with Diversity Calendar

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 3 Instructions as provided to students

Complete the following activities:

Review the following information from the King Edward VII College Workforce Plan:

Issue/needActionOutcomesResourcesTimelines
Attract and retain a diverse workforce/be known as an employer of choice regarding diversityUpdate recruitment, selection and induction procedures to increase diversity of employeesOrganisational capacity to fill vacanciesHuman resourcesEnd 2020
Acknowledging and celebrating calendar days that relate to workplace diversityDevelop a calendar of eventsVarious important dates and cultural events are advertised and celebratedHuman resourcesEnd 2020
  1. Update Recruitment, Selection and Induction Policy and Procedures to increase diversity.

Review the scenario information above, as well as the Recruitment, Selection and Induction Policy and Procedures for King Edward VII College.

Use the internet to research best practice for increasing diversity through improved recruitment and selection practices.

Update the recruitment, selection and induction policy and procedure to reflect best practice procedures for increasing diversity in recruitment and selection.

Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment.

The email text should outline the importance of diversity in recruitment and selection as well as key changes that you have made to the Policy and Procedures.

Attach your Updated Recruitment, Selection and Induction Policy and Procedures to the email.

Develop a diversity calendar for 2020.

Review the scenario information above.

Research important dates for diversity and cultural events occurring in 2020 in Sydney.

Identify at least 6 important dates and develop a calendar of events. For each event, identify how the College will celebrate that day or event.

Your calendar may be developed in any format, as long as it addresses the above content requirements.

Send an email to King Edward VII College staff (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment.

The email text should explain the purpose of the calendar and advising staff to note the dates in their calendar.

Attach your diversity calendar to the email.

  1. Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment.

The email text should outline the importance of diversity in recruitment and selection as well as key changes that you have made to the Policy and Procedures.

Attach your Updated Recruitment, Selection and Induction Policy and Procedures to the email.

  1. Develop a diversity calendar for 2020.
Review the scenario information above.

Research important dates for diversity and cultural events occurring in 2020 in Sydney.

Identify at least 6 important dates and develop a calendar of events. For each event, identify how the College will celebrate that day or event.

Your calendar may be developed in any format, as long as it addresses the above content requirements.

  1. Send an email to King Edward VII College staff (your assessor).

Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment.

The email text should outline the importance of diversity in recruitment and selection as well as key changes that you have made to the Policy and Procedures.

Attach your Updated Recruitment, Selection and Induction Policy and Procedures to the email.

Develop a diversity calendar for 2020.

Review the scenario information above.

Research important dates for diversity and cultural events occurring in 2020 in Sydney.

Identify at least 6 important dates and develop a calendar of events. For each event, identify how the College will celebrate that day or event.

Your calendar may be developed in any format, as long as it addresses the above content requirements.

Send an email to King Edward VII College staff (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment.

The email text should explain the purpose of the calendar and advising staff to note the dates in their calendar.

Attach your diversity calendar to the email.

Assessment Task 4: Workforce planning implementation project

Task summary

In this assessment task, you are required to implement a number of actions from the Workforce Plan for King Edward VII College to assist in meeting agreed objectives for training, redeployment and redundancy, as well as succession planning and being an employer of choice.

This assessment is to be completed in the simulated work environment in the RTO.

Required

  • Access to textbooks/other learning materials
  • Computer with Microsoft Office and internet access
  • Career Development Plan Template
  • Role Competencies Statement

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Email with Career Development Plan, Mentoring Guide and Redundancy and Redeployment Policy and Procedures attached.

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment..

Assessment Task 4 Instructions as provided to students

Complete the following activities:

Review the following information from the King Edward VII College Workforce Plan:

Issue/needActionOutcomesResourcesTimelines
Ageing workforce, general attritionSuccession planning to ensure that key roles are identified.

Nominate internal candidates who can fill the roles.

Develop a training plan for identified individuals.

Organisational capacity to fill vacancies as they ariseHuman resourcesEnd 2020
No formal policies and procedures in place for retirement and redeployment.Develop a retirement and redeployment policyFormal processes in place for retirement and redeploymentHuman resourcesEnd 2020

 

Carefully read the following:

It has been identified that a critical position within the College is the Human Resources Manager. That means that if this position is vacant, it would have a significant impact on the organisation. While it has been identified that there is no shortage of Human Resources professionals, it is considered that the specialized nature of human resources within the College means it would be preferable to develop the talent from within.

A current employee, Jackie Smith, has been identified as an employee with potential for the role. Jackie has recently returned to the workforce and is working in an administration role. However, prior to leaving the workforce to bring up her children, Jackie was working in a human resources officer role. Jackie applied for the administration position as she only wanted to work part-time. However, it has been identified over time that Jackie may like to move into a full-time position, and it has identified that she has the potential to do this.

Jackie has recently completed a self-assessment against a Role Competencies Statement in order to identify areas that she would need to develop in.

  1. Implement succession planning program.
Review the Role Competencies Statement.

Develop a career development plan for Jackie using the Career Development Plan Template.

The opportunities that you identify for Jackie should include a range of opportunities, including job assignments that develop a candidate’s competencies, coaching and mentoring and formal training.

The career development plan you develop should include at least six opportunities to be completed over the upcoming 12 months.

  1. Implement a mentoring program.

Carefully read the following:

It has been identified that a critical position within the College is the Human Resources Manager. That means that if this position is vacant, it would have a significant impact on the organisation. While it has been identified that there is no shortage of Human Resources professionals, it is considered that the specialized nature of human resources within the College means it would be preferable to develop the talent from within.

A current employee, Jackie Smith, has been identified as an employee with potential for the role. Jackie has recently returned to the workforce and is working in an administration role. However, prior to leaving the workforce to bring up her children, Jackie was working in a human resources officer role. Jackie applied for the administration position as she only wanted to work part-time. However, it has been identified over time that Jackie may like to move into a full-time position, and it has identified that she has the potential to do this.

Jackie has recently completed a self-assessment against a Role Competencies Statement in order to identify areas that she would need to develop in.

Implement succession planning program.

Review the Role Competencies Statement.

Develop a career development plan for Jackie using the Career Development Plan Template.

The opportunities that you identify for Jackie should include a range of opportunities, including job assignments that develop a candidate’s competencies, coaching and mentoring and formal training.

The career development plan you develop should include at least six opportunities to be completed over the upcoming 12 months.

Implement a mentoring program.

Assume that the CEO has been communicating with you while you have been preparing Jackie’s Career Development Plan. He has advised that he believes the best way of implementing succession planning is to set up a mentoring program.

Therefore he has asked that you develop a Mentoring Guide to guide mentoring in the organisation.

Your Mentoring Guide must including information about key aspects of mentoring such as the purpose of mentoring, the mentor’s role and do’s and don’ts, how to establish a successful relationship, the mentoring process including scheduling meetings. As a guide your Mentoring Guide should be 6 – 8 pages and can include diagrams

Once you have finalised these documents, proceed with implementing the system by advising via email all staff of the planned mentoring arrangements, summarising the information from the document you have developed.

  1. Develop redundancy and redeployment policy and procedures.

Assume that it has been identified that there is no formal process in place within King Edward VII College for redundancy and deployment. Previously, redundancies or redeployments have not been identified as issues in the workforce plan, but now a formal process is required.

Develop King Edward VII redundancy and redeployment policy and procedures that include:

·           Introduction

·           Aim of policy

·           Key principles

·           Definitions of redeployment and redundancy

·           Redeployment procedure

·           Redundancy procedure, including entitlements as per the Fair Work Act

Use the Redundancy and Redeployment Policy and Procedures Template to guide your work.

  1. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachments.

Attach your career development plan, and your redundancy and redeployment policy and procedures to the email.

Assessment Task 5: Workforce planning implementation project

Task summary

This assessment task requires you, in the role of Human Resources Manager for King Edward VII College to review the workforce plan, as well as evaluate workforce trends.

This assessment is to be completed in the simulated work environment in the RTO.

Required

  • Access to textbooks/other learning materials
  • Computer and Microsoft Office
  • Access to the internet
  • Workforce Information 2018
  • Workforce Information 2019
  • Briefing Report Template
  • Focus Group Results
  • Exit Interview Results

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Email with organisational climate survey attached
  • Email with completed Workforce plan review and evaluation report attached

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 5 Instructions as provided to students

Complete the following activities:

Assume the following objectives for the workforce plan:

Issue/needActionOutcomesResourcesTimelines
High staff turnover within the first six months of employmentDevelop a strong orientation and induction program that supports and develops new staff.

Appoint mentors to support new staff.

Turnover reduced by at least 10% in the first year.Human resourcesEnd 2020
Building internal capacity through a strong learning programIdentify professional development needs of each staff member and implement a formal program of professional development.Turnover reduced by at least 10% in the first year.

 

Employee satisfaction with professional development

Human resourcesEnd 2020
Increase diversity within the workforceIdentify diverse media networks where positions can be advertised.

 

Explore options for flexible working arrangements.

Increase the number of females in the organisation by 20%.Human resourcesEnd July 2020
  1. Develop a survey.

Assume that, as part of the monitoring strategies that have been implemented as part of the workforce plan in the scenario, you are required to develop an organisational climate survey. While the organisational climate survey is designed to seek feedback in relation to the new initiatives outlined in the workforce plan, the intention is to also gain feedback on overall employee satisfaction to assist with future workforce planning initiatives.

Design a survey using SurveyMonkey that:

·           Includes at least 12 questions about general satisfaction with the workplace.

·           Includes at least eight questions about satisfaction with new initiatives.

·           allows employees to provide an answer based on a five-point scale.

You may use the following link to assist you in designing your questionnaire:

http://workplaceinfo.com.au/hr-management/communication-in-the-workplace/climate-surveys

Send an email to all staff (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and outline the purpose of the survey, give the link to the survey and give an appropriate deadline for completing it.

Develop a workforce plan review and evaluation briefing report.

You are required to develop a workforce plan review and evaluation report.

Your assessor will provide you with a template to use.

Your report should be written in clear and concise English and address the following components:

·           An analysis of workforce information data

Review the workforce information for King Edward VII 2018 provided to you already and compare it to the 2019 data just received to identify:

o     Current staff turnover rate

o     Workforce characteristics, including age, gender and cultural background.

o     Comparison with 2019 data to identify changes and to assess performance against 2018 data.

·           A review of external trends

Using the Labour Market Information Portal, review current employment projections for Australia, as well as for the Australian education and training sector.

Based on your review of the data, identify labour supply trends and areas of undersupply or oversupply relevant to the College and the likely impact of these trends on the demand for labour in relation to the College’s workforce.

·           A review of government policy

Identify at least two government policy initiatives that affect labour demand and supply. Outline each of the policy initiatives that you have identified and how it affects labour demand and supply.

·           An analysis of focus group results.

Assume that, in addition to the survey you developed, you have already conducted a focus group to determine employee’s satisfaction. Review all of the comments from the focus group and comment on overall employee satisfaction, as well as areas of need that should be considered as part of an ongoing review of workforce planning objectives.

·           Analysis of exit interviews.

Review all of the comments from the exit interviews and comment on reasons for leaving and that should be considered as part of an ongoing review of workforce planning objectives.

·           Effectiveness of the workforce plan

Based on your analysis above, evaluate the effectiveness of the workforce plan in terms of the objectives specified in the scenario information.

Identify changes required to objectives and document at least two new objectives and actions for the upcoming year.

Send an email to all staff (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and a brief outline of the purpose of the report.

Attach your briefing report to the email.

  1. Send an email to all staff (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and outline the purpose of the survey, give the link to the survey and give an appropriate deadline for completing it.

Develop a workforce plan review and evaluation briefing report.

You are required to develop a workforce plan review and evaluation report.

Your assessor will provide you with a template to use.

Your report should be written in clear and concise English and address the following components:

·           An analysis of workforce information data

Review the workforce information for King Edward VII 2018 provided to you already and compare it to the 2019 data just received to identify:

o     Current staff turnover rate

o     Workforce characteristics, including age, gender and cultural background.

o     Comparison with 2019 data to identify changes and to assess performance against 2018 data.

·           A review of external trends

Using the Labour Market Information Portal, review current employment projections for Australia, as well as for the Australian education and training sector.

Based on your review of the data, identify labour supply trends and areas of undersupply or oversupply relevant to the College and the likely impact of these trends on the demand for labour in relation to the College’s workforce.

·           A review of government policy

Identify at least two government policy initiatives that affect labour demand and supply. Outline each of the policy initiatives that you have identified and how it affects labour demand and supply.

·           An analysis of focus group results.

Assume that, in addition to the survey you developed, you have already conducted a focus group to determine employee’s satisfaction. Review all of the comments from the focus group and comment on overall employee satisfaction, as well as areas of need that should be considered as part of an ongoing review of workforce planning objectives.

·           Analysis of exit interviews.

Review all of the comments from the exit interviews and comment on reasons for leaving and that should be considered as part of an ongoing review of workforce planning objectives.

·           Effectiveness of the workforce plan

Based on your analysis above, evaluate the effectiveness of the workforce plan in terms of the objectives specified in the scenario information.

Identify changes required to objectives and document at least two new objectives and actions for the upcoming year.

Send an email to all staff (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and a brief outline of the purpose of the report.

Attach your briefing report to the email.

  1. Develop a workforce plan review and evaluation briefing report.

You are required to develop a workforce plan review and evaluation report.

Your assessor will provide you with a template to use.

Your report should be written in clear and concise English and address the following components:

·           An analysis of workforce information data

Review the workforce information for King Edward VII 2018 provided to you already and compare it to the 2019 data just received to identify:

o     Current staff turnover rate

o     Workforce characteristics, including age, gender and cultural background.

o     Comparison with 2019 data to identify changes and to assess performance against 2018 data.

·           A review of external trends

Using the Labour Market Information Portal, review current employment projections for Australia, as well as for the Australian education and training sector.

Based on your review of the data, identify labour supply trends and areas of undersupply or oversupply relevant to the College and the likely impact of these trends on the demand for labour in relation to the College’s workforce.

·           A review of government policy

Identify at least two government policy initiatives that affect labour demand and supply. Outline each of the policy initiatives that you have identified and how it affects labour demand and supply.

·           An analysis of focus group results.

Assume that, in addition to the survey you developed, you have already conducted a focus group to determine employee’s satisfaction. Review all of the comments from the focus group and comment on overall employee satisfaction, as well as areas of need that should be considered as part of an ongoing review of workforce planning objectives.

·           Analysis of exit interviews.

Review all of the comments from the exit interviews and comment on reasons for leaving and that should be considered as part of an ongoing review of workforce planning objectives.

·           Effectiveness of the workforce plan

Based on your analysis above, evaluate the effectiveness of the workforce plan in terms of the objectives specified in the scenario information.

Identify changes required to objectives and document at least two new objectives and actions for the upcoming year.

Send an email to all staff (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and a brief outline of the purpose of the report.

Attach your briefing report to the email.

  1. Send an email to all staff (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and a brief outline of the purpose of the report.

Attach your briefing report to the email.