Business Driven Technology- Questions
Question 1: (50 marks-500 wards)
A business process is a standardized set of activities that accomplish a specific task, such as processing a customer’s order. Business processes transform a set of inputs into a set of outputs (goods or services) for another person or process by using people and tools. Without processes organizations would not be able to complete activities.
- Compare the continuous process improvement model and business process reengineering (20 marks).
- Describe the importance of business process modeling (or mapping) and business process models (10 marks)
- Explain business process management along with the reason for its importance to an organization (20 marks).
Question 2: (50 marks- 500 wards)
Decision making process is not only important for managers, but also helps other business professionals solve problems by examining alternative choices and deciding on the best route to take. Using a step-by-step approach is an efficient way to make thoughtful, informed decisions that have a positive impact on your organization’s short- and long-term goals.
- Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics. (20 marks)
- Classify the different operational support systems, managerial support systems, and strategic support systems, and explain how managers can use these systems to make decisions and gain competitive advantages. (20 marks)
- Explain the role of decision support systems in making a decision for a business. (10 marks)
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