Cognitive and Non-Cognitive Abilities
Describe the cognitive and non-cognitive abilities relating to Emotional Intelligence. Provide an example of how you might use EQ in your daily life. Respond to at least two of your peers for this posting with suggestions that might work for them within their daily lives.
Emotional intelligence is the ability a person has that helps manage their emotions and is made up of five key pillars. They are self-awareness, self-management, self-motivation, empathy, and social skills (Baack, 2017). Employees that employ a high emotional intelligence can manage their stress, communicate with others better, lead people, and help mediate conflict that arises in the work environment. It has also been linked to increased levels of performance for employees that work with others often as they can influence and lead effectively (Baack, 2017). Effective leaders must have strong emotional intelligence so they can control feelings, weaknesses, strengths, exhibit discipline, control negative sentiments, maintain integrity, and be flexible.
Baack, D. (2017). Organizational behavior (2nd ed.). Retrieved from https://ashford.content.edu
Austen, B. (2012, July 23) The story of Steve Jobs: An inspiration or a cautionary tale? (Links to an external site.) Wired. Retrieved from http://www.wired.com/2012/07/ff_stevejobs/all/
Charan, R. (2006). Home Depot’s blueprint for culture change. Harvard Business Review. 84(4), 60-70. Retrieved from EBSCOhost database.
Grow, B., Foust, D., Thornton, E., Farzad, R., McGregor, J., & Zegal, S. (2007). Out at home depot (Links to an external site.). Business Week. Retrieved from http://www.businessweek.com/stories/2007-01-14/out-at-home-depot
Guthrie, D. (2014, January 16). Who’s to blame for creating a toxic organizational culture? (Links to an external site.) Forbes. Retrieved from http://www.forbes.com/sites/dougguthrie/2014/01/16/whos-to-blame-for-creating-a-toxic-organizational-culture/
Stark, A. (1993). What’s the matter with business ethics? Harvard Business Review, 71(3), 38-48. Retrieved from EBSCOhost database.
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