Fundamentals of Human Resource Management

Fundamentals of Human Resource Management

Fundamentals of Human Resource Management

Wk 4 – Practice: Knowledge Check

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Quiz Content

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Choose the single best answer for each of the questions in the Week 4 Knowledge Check.

Note: The question answers are randomized.  complete knowledge checksBottom of Form

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Fundamentals of Human Resource Management, 5e (Dessler)

Ch. 7, “Training and Developing Employees”

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Question 1

1 Point

________ provides new employees with the basic background information required to perform their jobs satisfactorily.

employee orientation

employee recruitment

employee selection

employee development

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Question 2

1 Point

Which of the following would perform the initial orientation in most firms?

immediate supervisor

mid-level manager

administrative assistant

HR specialist

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Question 3

1 Point

Which of the following is NOT one of the primary purposes of employee orientation?

The employee should begin the process of learning the firm’s preferences.

The employee should have a clear understanding of what is expected.

The employee should become skilled with the firm’s software.

The employee should understand the organization in a broad sense.

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Question 4

1 Point

What is an alternative term for employee orientation?

onboarding

acculturation

recruiting

development

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Question 5

1 Point

Unlike traditional orientation programs, which topic is included in many modern orientation programs?

culture and values

organizational charts

personnel policies

health benefits

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Question 6

1 Point

Orientation refers to the methods used to give new or present employees the skills they need to perform their jobs.

1. True
2. False

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Question 7

1 Point

Hiring highly skilled employees with great potential eliminates the need to provide orientation and training.

1. True
2. False

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Question 8

1 Point

Which of the following terms refers to the methods used to give new or present employees the skills they need to perform their jobs?

orientation

development

training

appraisal

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Question 9

1 Point

In the ADDIE training process model, which of the following occurs immediately after a needs analysis has been conducted?

training a targeted employee group

designing the overall training program

presenting the program to a test audience

assessing the program’s successes or failures

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Question 10

1 Point

What is the final step in the ADDIE training process model?

conducting a performance and needs analysis

training the targeted group of employees

evaluating the program’s successes or failures

presenting the program to a small test audience

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Question 11

1 Point

________ means having a person learn a job by actually doing it.

on-the-job training

simulated learning

behavior modeling

social learning

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Question 12

1 Point

On-the-job training can be accomplished through the use of all of the following techniques EXCEPT ________.

observation

role playing

coaching

job rotation

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Question 13

1 Point

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called ________.

job instruction training

understudy training

apprenticeship training

programmed learning

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Question 14

1 Point

________ is a method in which trainees learn on actual or simulated equipment but are trained away from the job.

job instruction training

cubicle training

apprenticeship training

vestibule training

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Question 15

1 Point

Which of the following allows people in one location to communicate live with people in another location?

virtual reality games

videoconferencing

learning portals

computer-based training

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Question 16

1 Point

________ allows trainees to use a computer-based system to interactively increase their knowledge and skills.

videoconferencing

computer-based training

telelearning

point-to-point training

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Question 17

1 Point

Which of the following is a section of an employer’s website that offers employees online access to training courses?

learning portal

videoconference

virtual classroom

vestibule

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Question 18

1 Point

Which of the following is a managerial on-the-job training method that involves educating, instructing, and training subordinates?

simulating

behavior modeling

coaching

role playing

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Question 19

1 Point

Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called ­________.

management development

management by objectives

on-the-job training

performance improvement programs

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Question 20

1 Point

Management development is a special approach to organizational change in which the employees themselves formulate the change that is required and implement it.

1. True
2. False

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